Customers may choose to cancel their account at any time. Customers submitting cancellation requests within the first 28 days of the account being activated will have their full payment refunded, minus any exempted add-ons or other non-refundable charges.
Cancellations of services requested outside of the first 28 days will not receive a refund. Where payment has been made yearly we may, at our discretion, issue a pro-rated refund of any full months remaining, based on the monthly price of the appropriate plan.
For SEO and social media clients, there is a 30 day cancellation period. Therefore the SEO campaign will be cancelled 30 days after being notified by the client.
If an account is terminated by us for any reason, including breach of our Terms of Service and/or Acceptable Use Policy, no refund will be issued.